Terms of service

Welcome to KazeNex. By accessing or purchasing from our online store, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. User Agreement

By using the KazeNex website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use this site solely for lawful purposes and in accordance with these terms. All content, including product descriptions, pricing, and availability, is subject to change without prior notice. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly in cases of suspected fraud or unauthorized activity.

2. Limitation of Liability

KazeNex shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website, including but not limited to loss of data, revenue, or business interruption. Our total liability for any claim related to a product or service is limited to the purchase price paid for that specific item. This limitation applies to the fullest extent permitted by applicable law and does not cover damages caused by gross negligence or willful misconduct. Products are provided "as is" without any express or implied warranties, except as required by law.

3. Intellectual Property

All content on the KazeNex website, including text, images, logos, graphics, product designs, and software, is the exclusive property of KazeNex or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any part of our site or products without prior written consent from KazeNex. Unauthorized use of our intellectual property may result in legal action.

4. Refund Policy

We strive to ensure your satisfaction with every purchase. If you are not completely satisfied with a gaming mouse, keyboard, or controller, you may request a refund within 30 days of delivery, provided the item is unused, in its original packaging, and in resalable condition. To initiate a refund, please contact us at [email protected] with your order number and reason for return. Refunds will be processed to the original payment method within 14 business days after we receive and inspect the returned item. Shipping costs are non-refundable, and you are responsible for return shipping fees unless the item is defective or incorrect. Defective products may be replaced or refunded at our discretion after verification.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles.