Contact us

We value your inquiries and feedback. For any questions, concerns, or assistance regarding our products—including Gaming Mice, Gaming Keyboards, and Game Controllers—please reach out to us via email. Our dedicated support team is committed to responding promptly during business hours.

For all general inquiries, order support, or product-related questions, please contact us at:

Email: [email protected]

We aim to reply within 24-48 hours on business days. For faster assistance, please include your order number (if applicable) and a clear description of your issue in your email.

Our physical location is for correspondence purposes only; we do not offer walk-in customer service or product pickups at this address.

Company Address:
KazeNex
123 Tech Lane, Suite 400
San Francisco, CA 94105
United States

Please note that we do not provide phone support. All communication should be directed to the email address above. We look forward to assisting you.